The following Terms of Service govern your use of this website www.myaequalis.com. Your use establishes your acceptance of our Terms of Service. If you’re in disagreement with our Terms of Service, please discontinue use of this website.
The information contained in this website is licensed and owned by AEQUALIS and any of its subsidiaries and affiliates. Take note that the use of ‘we’ and ‘our’ refers to AEQUALIS and ‘you’ and ‘your’ refer to any individual company or legal entity that accesses or uses this website.
Visiting www.myaequalis.com or sending emails to AEQUALIS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communication we provide to you electronically, via email, and on the website, satisfy a legal requirement that such communications be in writing.
AEQUALIS has a presence on several popular social media channels. Follow us, link to us, listen to us, and join the conversation!
SECURITY AND CONFIDENTIALITY
AEQUALIS and companies we do business with use physical and technical safeguards to protect your information by restricting access to your information to only those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes, and they are not allowed to use it any other way. AEQUALIS complies with all data security laws.
PERSONAL INFORMATION COLLECTION
AEQUALIS and companies we do business with will collect personal information about you from different sources. Examples of this type of collection are applications and forms you send us, transaction with our partners or us, consumer-reporting agencies, demographic firms, or a medical provider. This collection depends on the product or service you request.
USING PERSONAL INFORMATION
AEQUALIS and companies we do business with will NOT sell your information to anyone. AEQUALIS will use this information only for internal business purposes. We will provide information only as required by law, regulation, or to combat fraud. The following information may be provided to insurers, reinsurers, and regulators:
OPTING OUT AND USE OF INFORMATION
AEQUALIS and companies we do business with will NOT sell your personal information to anyone for any reason, which means we will also not use it, except to service your product. These reasons are described in more detail above and are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our information protection policy, we will tell you and give you a chance to opt out before we use your information. We may provide your information from a different financial or insurance product for marketing purposes. When that happens, we will send you another privacy statement with instructions about opting out of information sharing.
USING YOUR MEDICAL INFORMATION
Sometimes, AEQUALIS and companies we do business with must collect your medical information to provide you a product or to pay a claim. This does not mean we will share or use your medical information for any marketing purpose unless we receive your permission. We use medical information:
COLLECTING INFORMATION FROM WEBSITES
AEQUALIS and companies we do business with may collect the information you provide when you do the following:
AEQUALIS contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.
AEQUALIS collects site aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times, and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our websites.
AEQUALIS gathers data on its websites. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our website. We also collect information on an individual basis on areas of our website that require visitors to logon using an ID and password. We may collect the following data:
USE OF “COOKIES”
AEQUALIS stores a cookie on a person’s computer when he or she visits the AEQUALIS website. A cookie is a tiny piece of information required to create and maintain a secure session. Cookies allow a person to request information and do business online. The cookies do not have confidential or personal information. They do not track a user after leaving the AEQUALIS website.
AEQUALIS and companies we do business with keep e-mails you send us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mails of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you send us in an e-mail. As with any public website, this communication may not be secure.
It is important to note that other companies or organizations may have links on the AEQUALIS website, and we are not responsible for the collection, use, or security of information by the companies or organizations outside of the ÆQUALIS websites.
Please be sure to read the privacy policies of websites reached through the use of links from the AEQUALIS websites.
WHY AEQUALIS COLLECTS INFORMATION THROUGH ITS WEBSITES
AEQUALIS or companies we do business with use the information from our websites for many purposes:
AEQUALIS does not currently charge a fee to cover the cost of providing you with a copy of this information, but we do reserve the right to charge a small fee in the future. You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties, which means you need to contact the third party to correct any information from them. Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency’s name and address. You may also ask the agency to give you a copy of your report.
PLEASE SEND PRIVACY INQUIRIES TO:
AEQUALIS 25 Seir Hill Road Norwalk, CT 06850
When writing us, be sure to include your name, address, policy number, and your agent’s name and number. You can also contact your agent to change information that we control, such as your address. This privacy statement describes our privacy practices for both current and former customers, and we will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.
We invite you to make an appointment with an AEQUALIS representative. We are ready to help explain the application process, evaluate your unique needs, provide coverage options, and estimate premiums. If you’d like to hear “yes”, contact us now.
We were established to help eliminate financial barriers for same-sex couples, their families, and people living with HIV. We invite you to make an appointment with an AEQUALIS Concierge. We are ready to help explain the application process, evaluate your unique needs, provide coverage options, and estimate premiums.
Thank you for contacting us. We will do our best to contact you . To help you recognize our call, one of our representatives will be calling you from 800-992-1273.
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